Resident Benefit Package

Simple. Protected. Hassle-Free Living.

Our Resident Benefit Package is included with all leases and provides residents with valuable services designed to improve convenience, protection, communication, and home care.

INCLUDED SERVICES

What’s Included in the Resident Benefit Package

At Twisted Oaks Property Management, we believe renting should be straightforward, secure, and easy to manage.

$45/month required resident package.

Renters Insurance Coverage

No separate shopping, setup, or policy management required.

  • Up to $100,000 in liability protection
  • Coverage for accidental damage to the landlord’s property
  • Active coverage beginning on your move-in date

Online Resident Portal & Rent Payments

No checks, money orders, or office drop-offs needed.

  •     Secure online rent payments
  • Auto-pay setup
  • Payment history and receipts
  • Easy access from anywhere

24/7 Maintenance Request Portal

This helps repairs get documented, assigned, and resolved faster.

  • Upload photos and descriptions
  • Track repair progress
  • Receive maintenance updates
  • Communicate digitally with management

HVAC Filter Delivery Service

Clean filters help your heating and cooling system perform properly year-round.

  • Improved air quality
  • Better HVAC efficiency
  • Reduced system wear and tear
  • Lower likelihood of costly HVAC breakdowns

Digital Lease & Document Access

Residents can review and sign documents digitally from any device.

  • Lease agreements
  • Move-in documentation
  • Notices and addendums
  • Account records

Automated Reminders & Notifications

Designed to help residents stay informed and organized.

  • Upcoming rent reminders
  • Maintenance status updates
  • Lease renewal notifications
  • Important property notices
WHY WE INCLUDE THIS PACKAGE

Designed for a Better Resident Experience

Our goal is to create a smoother rental experience for residents while helping protect the property long-term.

Better communication
Faster maintenance coordination
Added liability protection
Easier account management
Improved home upkeep

Some services may be completed in-house to help improve efficiency and reduce costs when possible.

All work is communicated clearly, and owner approval is required for major repairs or larger turnover projects.

QUESTIONS?

We’re Here to Help

Please contact Twisted Oaks Property Management for additional details regarding the Resident Benefit Package.

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